CORE JOB DIMENSIONS

According to the JCM, any job can be described in terms of five core job dimensions:

• Skill variety. The degree to which the job requires a variety of different activities so the employee can use a number of different skills and talents.

• Task identity. The degree to which the job requires completion of a whole and identifiable piece of work.

• Task significance. The degree to which the job has a substantial impact on the lives or work of other people.

• Autonomy. The degree to which the job provides substantial freedom, independence, and discretion to the individual in scheduling the work and determining the procedures to be used in carrying it out.

• Feedback. The degree to which carrying out the work activities required by the job results in the individual’s obtaining direct and clear information about the effectiveness of his or her performance.