Individual employees perform operating tasks, but the vast majority of them work in regular small groups. Where their work is interdependent, they act as a task team and seek to develop a cooperative state called teamwork. A task team is a cooperative small group in regular contact that is engaged in coordinated action. The frequency of team members’ interaction and the team’s ongoing existence make a task team clearly different from either a short-term decision-making group (committee) or a project team in a matrix structure.
At least four ingredients contribute to the development of teamwork: a supportive environment, skills matched to role requirements, super ordinate goal, and team rewards.
Suggested guiding principles for the design of work group activity include;
Primary work groups should have between four and twenty members.
The primary work group should have a designated leader who is accountable for the group’s performance.
The group should be assigned tasks which make up a complete unit of work.
Wherever possible the group members should have responsibility for planning their own work.
Group members should then be involved in evaluating their performance in relation to the plans.
No comments:
Post a Comment